Can't Wait !

Made 2 online purchases from different sites end of last month. Both with free shipping within US... so great, thought I'd use vPost again. The last time (but it's like 4 years ago?) was quite a pleasant experience & saved about half of the shipping costs if sent direct.

Told them to ship the 2 purchases together. Both were delivered to vPost USA without any hassle. But for 1 of the purchases, vPost asked for the Material Safety Data Sheet for the 2 haircare sprays I bought. Asked from the merchant, F, & we're told to contact their manufacturer. Called the manufacturer & after passing us around & putting on hold for more than 20 minutes, they said they couldn't provide as it's supposed to be F who'd provide. So we're extremely stuck... having my purchases stranded at vPost USA with F & his supplier refused to provide what was required. So grumpily we made a call to F & after another long round of on-hold music & then with us trying to explain our situation to them, they said would look into it & revert. When I previously bought one of such sprays from F & got it shipped direct to me, I didn't have any problem. Guess that's the advantage of paying more to the merchant for direct shipping.

We're contemplating to have the parcel returned to F & then shipped directly to us. That'd be another long process with additional costs. So thank God that after a few days, F came back with 1 MSDS... only for 1 of the 2 products. But we thought that's good enough.

And while we're corresponding with vPost on this matter for almost a week (with the different timezones, their responses were R-E-A-L-L-Y slow), without asking or notifying me, they 'silently' went ahead to send the other parcel of falsies to Singapore prior to receiving the MSDS of the other parcel. Hallo~? They don't listen to instructions!? So! Double shipping costs!!

SoOo upset. Thought would save us quite a fair bit by consolidating my purchases.. who knows! Ended up having to co-ordinate between various parties & take weeks to get my purchases. But have checked... we still save about S$40 on shipping. And I know, next time will only use vPost for dry items.

Got my box of falsies last Thurs... Happy:) And been tracking my F products & it's just reached Spore last night! :D Can't wait......